Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Dish Network - Houston, Texas Complaint - Dish rep refuses to resolve billing issue - Dish Network
Dish Network - Houston, Texas Complaint

Dish Network - Houston, Texas Complaint

ADVERTISEMENT

Dish rep refuses to resolve billing issue - Dish Network


This review has been resolved or replied to by this company.
I signed up for Dish with auto-pay which included free HD for life but I wanted to change the due date to the 15th of the month to coincide with my direct desposit instead of falling on the 13th one month, 14th next month, 15th the following month, then back to 13th - there's no consistency. I contacted Dish to move the due tdate but was told NO. I would have to stop auto-pay and doing that I lose the free HD for life package, would instead have to pay an additional $10 a month or shell out $99 to get it for "free" for life. Since the account is set up to be automatically paid, Dish WILL get their payment so why can't they move it to the 15th? All the advertising about "great customer service" is crap. Calling involves a minimum wait time of 15-20 minutes to just get a live person and more often than not, they "accidently" disconnect then you have to start all over again.


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Dish Network - Houst...
SUBMIT a ticket
for Dish Network - Houst...
WATCH videos
for Dish Network - Houst...
More Dish Network - Houston, Texas Reviews and Complaints MORE reviews and complaints
for Dish Network - Houst...

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


MarkHDISH says: (6 years ago)
 0
Hello aeronsmom, my name is Mark and I work for DISH. At this time our systems are not setup to allow us to change your due date. We understand this can be frustrating. If you need assistance with another conern you may email with your DISH account number and what is occurring and we will be happy to see how we can help.

Thank You

Mark Haakenson
Social Media Representative
DISH LLC
mark.haakenson@dish.com
3 pm – 11 pm Sunday though Thursday




login with Facebook and share your reviews

More Dish Network - Houston, Texas reviews


Similar reviews


More

[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team